Chelsea is a Paralegal in the Litigation Services and Commercial Projects (LSC Pro) Team and has an LLB Law Degree from the University of Plymouth.
Chelsea currently works on the registered post in the Company Secretarial Services department of the team which involves sorting and sending any digital post and other correspondence that is received by the firm on behalf of various companies and triaging instructions on behalf of a banking client and liaising with them where necessary. Chelsea has been with the firm since June 2024.
Experience
- Managing various client inboxes, triaging instructions and providing additional information to clients where necessary
- Adapting quickly to new tasks to provide assistance to other teams where necessary
- Updating different work sites to reflect work completed and in progress
- Completing file closures for insurance claims
- Working with a team to carry out inbox and file management to ensure work is completed in a timely and efficient manner
- Before joining WBD, volunteering at Citizens Advice as a gateway assessor which entails assessing the needs of callers with various issues and providing them with relevant information and solutions and representing the University of Plymouth as a student ambassador.
