Fast-moving and customer-driven, retail and consumer businesses rely on E-commerce, data-driven marketing, and emerging technologies to operate and compete. 

Our Digital Solutions team brings together technical literacy and industry knowledge to help clients manage rising expectations around data privacy, cybersecurity, and brand protection while continuing to innovate and scale.

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Supporting Growth and Protecting Brand Value in a Digital Economy

Operating in a digital economy has created powerful opportunities for growth and consumer engagement, but it has also exposed retail and consumer brands to meaningful risk. Companies face heightened vulnerability to cybersecurity incidents and data breaches, expanding global privacy and consumer protection requirements, and increased scrutiny of digital marketing, data use, and AI implementation, all while working to protect brand value online. Striking the right balance is critical to protecting revenue and brand reputation.

An Integrated Approach

Our Digital Solutions team brings together lawyers across key disciplines to provide coordinated advice aligned with how businesses operate in practice. Our work spans technology and commercial transactions; data privacy, cybersecurity, and AI matters; intellectual property and brand protection; and disputes and regulatory investigations. This integrated approach allows us to address issues from multiple angles and deliver solutions that support both growth and effective risk management.

Supporting Retail and Consumer Businesses

We support retail and consumer businesses at every stage of growth, from emerging brands and high-growth companies to established global enterprises. Our approach is designed to align legal strategy with commercial objectives, helping clients grow digital channels, build customer relationships, protect brand value, and navigate increasing regulatory complexity.

What This Means for Clients

The retail and consumer sector is increasingly defined by how effectively businesses use technology, data, and digital engagement to build customer relationships and differentiate themselves in the market. Success requires more than managing legal risk. We help clients navigate that challenge by bringing together the legal, regulatory, commercial, and operational perspectives needed to support innovation, growth, and resilience in a rapidly evolving digital economy.

Legal Guidance at the Speed of Digital Commerce

Growth, Transactions & Scaling Digital Businesses

Digital growth often involves new technologies, business models, partnerships, and acquisitions. We help clients evaluate opportunities, identify risks, and scale responsibly as their businesses evolve.

Our practice spans:

  • Digital transformation and growth initiatives
  • Technology-enabled mergers, acquisitions, and strategic investments
  • Privacy, cybersecurity, AI, and technology diligence in transactions
  • Post-closing integration of customer data, systems, and digital assets
  • Expansion into new products, services, and markets

Digital Commerce and Customer Engagement

Our clients build and operate digital storefronts, branded websites, mobile applications, loyalty programs, subscription offerings, and digital marketing initiatives.

We advise on the legal aspects of:

  • E-commerce and digital platform implementation
  • Digital marketing, influencer campaigns, and adtech matters
  • Loyalty and customer engagement programs
  • Customer acquisition and retention initiatives
  • Chatbots, virtual try-on tools, agentic AI, and automated decision-making technologies
  • Compliance issues involving text messaging, call recording, behavioral advertising, and related consumer-facing technologies.

Data Privacy, Cybersecurity and AI

Consumer businesses increasingly rely on data as a core business asset. We help clients realize value from that data while maintaining customer trust and meeting evolving legal requirements.

We support:

  • Global privacy and data governance programs
  • Customer data strategies and monetization initiatives
  • Cybersecurity governance and incident preparedness
  • Security incident response and regulatory inquiries
  • AI governance, deployment, and risk management
  • Cross-functional compliance efforts involving privacy, cybersecurity, consumer protection, and emerging technologies

Technology, Vendor Relationships & Digital Operations

Retail and consumer businesses rely on a broad ecosystem of technology providers, platforms, and commercial partners.

We help clients:

  • Evaluate and onboard strategic vendors
  • Structure and negotiate commercial and technology agreements
  • Manage platform implementations and technology procurement
  • Address supply chain, outsourcing, and operational risks
  • Support data-driven business models and technology-enabled operations
  • Align contractual protections with operational realities and growth objectives

Brand and Intellectual Property

Strong brands are among the most valuable assets in the consumer sector.

Our IP lawyers help clients protect and commercialize:

  • Trademarks, copyrights, patents, and trade secrets
  • Digital content and brand assets
  • Online marketplace and platform rights
  • Licensing arrangements and commercialization strategies
  • Third-party content, software, and technology use
  • Intellectual property issues involving AI-generated content and emerging technologies

Disputes and Regulatory Matters

Digital growth can create litigation, enforcement, and reputational risk alongside business opportunities.

We represent clients in:

  • Consumer protection disputes
  • Privacy and cybersecurity litigation
  • Regulatory investigations and enforcement actions
  • Data-related disputes
  • Advertising and marketing challenges
  • Crisis management and incident response matters