Contact Information

Connect on Social

Admissions

California

Credentials

  • J.D., Loyola Law School, Los Angeles, 2007
    • Public Interest Scholar
  • M.A., Pepperdine University, Psychology, 2001
    • magna cum laude
    • National Dean’s List
  • B.A., Bushnell University, 1999
    • cum laude

Genevieve Walser-Jolly represents financial institutions, including banks, lenders, and loan servicers. Her practice includes defending individual and consumer class actions (for example, data privacy, mortgage servicing, TCPA, and auto finance).

Genevieve helps clients (in and outside of financial services) set up data privacy and security programs to comply with federal statutory schemes and the evolving patchwork of state privacy laws. She assists clients as they compile data maps, update vendor management programs, draft contractual privacy requirements and policies, and operationalize comprehensive consumer response programs. She guides clients as they navigate the quickly developing regulatory environment in privacy and resulting investigations. Her privacy practice focuses on U.S. laws, including but not limited to GLBA, CalFIPA, CalOPPA, CCPA (California), CPA (Colorado), CTDPA (Connecticut), and VCDPA (Virginia).

Genevieve approaches the practice of law in a pragmatic manner, with an emphasis on efficiency and client service. Understanding her client’s individual needs and goals is key to her effective representation and advice.

A Certified Information Privacy Professional (CIPP/US), Genevieve serves as vice chair of the Privacy and Data Security Subcommittee of the American Bar Association’s Consumer Financial Services Committee. She is also an active member of the International Association of Privacy Professionals and author of the California Continuing Education of the Bar’s treatises on the California Consumer Privacy Act (Ch.10A, Privacy Litigation) and Privacy Laws Affecting Debtors and Debt Collection (Ch. 2C, Debt Collection Practice). 

Professional Engagement

  • American College of Consumer Financial Services Lawyers, Fellow (2025)   
  • Conference on Consumer Finance Law
    • Vice President of Marketing and Executive Committee Member, 2021-Present
  • Mental Health Association of Orange County, Board Member, 2021-2022  California Lawyers Association, Privacy, Business Law, and Litigation Sections, 2019-Present  
  • Certified Information Privacy Professional – US (2019)  
  • International Association of Privacy Professionals, 2018-Present  
  • Boys & Girls Club of Garden Grove, Associate Board Member, 2018-Present  
  • AFSA
    • CCPA Working Group (2018 – closure 2021)
    • Operations and Regulatory Compliance Committee Member (2022 – present)
    • State Governmental Affairs (2022 – present)
    • Ancillary Products (2022 – present)
  • American Bar Association, Consumer Financial Services Committee, 2016-Present
    • Privacy and Data Security Subcommittee, Vice Chair, 2021-present  
  • The National Reverse Mortgage Lenders Association, Servicing Committee, 2014-2019  
  • California Mortgage Bankers Association, 2016-Present (Future Leaders Program, 2017)  
  • Orange County Bar Association, 2010-Present 

Thought Leadership

Publications

  • Cho, T., Walser-Jolly, G., Kessler, K., The Headway Ruling and CIPA, BLOOMBERG (October 2024)  
  • Hyman, S., Walser-Jolly, G., Kessler, K., Emerging Cybersecurity Issues for Boards, DIRECTORS & BOARDS (July 2024)  
  • Hyman, S., Soter, P., Walser-Jolly, G., California's DFPI Issues Second Proposed Regulations on the Scope of California's Debt Collection Licensing Act, 77 CONF. CONS. FIN. L. Q. No. 3 & 4 (Fall 2024)
  • Britt, S.B., Kenney, A.B. and Walser-Jolly, G., Are You Covered? The Drive Behind Regulating GAP Waivers, 76 CONF. CONS. FIN. L. Q. Nos. 1-2 (Spring 2023)
  • Hyman, S.J. and Walser-Jolly, G., Proportionality Under the CCPA – a New or Well-Established Principal, DATA GUIDANCE (Jan. 2023)
  • Walser-Jolly, G. and Kenney, A.B., Rethinking Vendor Supervision Obligations Through a Privacy Lens, CALIFORNIA BUSINESS LAW REPORTER (March 2021)
  • Kenney, A.B. and Walser-Jolly, G., Best Practices for Vendor Management Under the California Consumer Privacy Act in the Debt Collection Space, 74 CONF. CONS. FIN. L. Q. Nos. 2-3 (Spring 2021)
  • Walser-Jolly, G, Hyman, S.J., Scott, G, A Culture of Privacy Includes Proper Handling of Recycled Computers, ORANGE COUNTY BUSINESS JOURNAL (February 17, 2020)
  • How To Develop A Cyber-Security Program, ORANGE COUNTY BUSINESS JOURNAL (December 6, 2019)
  • Hyman, S.J., Walser-Jolly, G., and Farrell, L., What is a Reasonable Security Procedure and Practice under the California Consumer Privacy Act’s Safe Harbor, 73 CONF. CONS. FIN. L. Q. 73-3 (Winter 2020)  
  • Walser-Jolly, G., & Hyman, S.J., The California Consumer Privacy Act’s 30-Day Right to Cure, ABA CONSUMER FINANCIAL SERVICES COMMITTEE NEWSLETTER (December 5, 2019)
  • How To Defend Against Data Breach Claims Under The CCPA, ORANGE COUNTY BUSINESS JOURNAL (November 18, 2019)
  • California Ushers In The Next Generation of Data Protection, ORANGE COUNTY BUSINESS JOURNAL (October 28, 2019)
  • Hyman, S.J.; Walser-Jolly, G.; Guzzetta, J.; & Wenrick, C., Unconscionability and Contractual Consent-to-Call Clauses Under the Telephone Consumer Protection Act, 73 CONF. CONS. FIN. L. Q. 25. (Summer 2019)
  • California Consumer Privacy Act, PRIVACY LITIGATION, CH. 10A (CEB 2019)
  • Hyman, S. J. & Walser-Jolly, G., The Effect of the FDCPA’s “Consumer” Limitation on Class Certification: Do Courts Apply Different Standards in Individual and Class Actions? 70 CONF. CONS. FIN. L. Q 172 (Fall 2017)

Presentations

  • The Privacy Risk Lurking In Your Website, Orange County Bar Association, Corporate Counsel Section (Irvine, CA) (January 14, 2025)
  • Key Developments in Privacy Law with CEB, California Continuing Education of the Bar (recorded CLE) (December 5, 2024)  
  • (Pending Title) Technology and Privacy – The Inevitable Intersection, Conference on Consumer Finance Law (Dallas TX) (November 14, 2024)  
  • State of the Union in California Auto Finance, California Financial Services Association (Palm Springs, CA) (October 19, 2024)
  • California's Approach to AI: Unpacking New Legislation, OneTrust (Webinar) (October 15, 2024)
  • Regulatory Privacy Priorities and Cyber Pitfalls, Greater Philadelphia Association of Corporate Counsel (Webinar) (October 1, 2024)
  • PrivaSEA, Southern California Association of Corporate Counsel (Newport Beach, CA) (September 26, 2024)
  • Data Security and Legal Issues Surrounding the CDK Data Breach, American Financial Services Association (Webinar) (June 27, 2024); California Financial Services Association (Webinar) (July 9, 2024); Credit Union Compliance Professionals (Webinar) (September 19, 2024); American Financial Services Association Commercial Credit Committee (Webinar) (October 21, 2024)
  • Regulatory Privacy Updates: Staying Ahead of the Curve, Conference on Consumer Finance Law (Chicago, IL) (May 30, 2024)
  • How To Prepare Your Company for Privacy/Cybersecurity Compliance, California Mortgage Bankers Association (Webinar) (April 25, 2024)
  • California Continues to Drive The Privacy Conversation,  Orange County Bar Association Corporate Counsel Section (Webinar) (April 9, 2024)
  • How Old Privacy Laws Are Being Weaponized Against Online Technology, American Bar Association, Consumer Financial Services Committee (Santa Barbara, CA) (January 8, 2024)
  • Privacy Rights and Technology, CMBA (Irvine, CA) (December 7, 2023)
  • As Technology Advances, Privacy Litigation Trends Continue To Morph, Conference on Consumer Finance Law (Dallas, TX) (Nov. 3, 2023)
  • DSARs, GPC, Apps, and PI…oh my!, National Association of Dealer Counsel (Webinar) (Oct. 11, 2023)
  • Privacy Litigation Updates, American Financial Services Association ORCC (Salt Lake City, UT) (Oct. 3, 2023)
  • Privacy Risk Is Here To Stay But How Can It Be Minimized?, Credit Union Compliance Professionals (Webinar) (Sept. 14, 2023)
  • Data Privacy – Hot Topics and Trends, American Financial Services Association ORCC (New Orleans, LA) (May 24, 2023)
  • From “Pretty Please” to “Thou Shalt”: Regulation and Enforcement in U.S. Financial Data Privacy and Security, Conference on Consumer Finance Law (Chicago, IL) (May 19, 2023)
  • For Your Eyes Only Privacy Updates for 2022 – 2023, Conference on Consumer Finance Law (Plano, TX) (Oct. 21, 2022)
  • Current Developments in Consumer Finance Law, California Financial Services Association (Carlsbad, CA) (Oct. 6, 2022)
  • Litigation Concerning the Collection of Taxes on Lease Charges and Lease Equity, Association of Consumer Vehicle Lessors (Amelia Island, FL) (Sept. 20, 2022)
  • Privacy Update for 2023, Association of Consumer Vehicle Lessors (Amelia Island, FL) (Sept. 19, 2022)
  • Privacy Updates in Commercial Finance (Webinar) (Sept. 8, 2022)
  • Preserving and Protecting the Attorney-Client Privilege in Data Breach Investigations, Conference on Consumer Finance Law (Chicago, IL) (May 20, 2022)
  • What’s Next with Data Privacy in California?, Association of Consumer Vehicle Lessors (Webinar) (May 17, 2022)
  • California Privacy – Transitioning from CCPA to CPRA, Continuing Education of the Bar (Webinar On Demand CLE) (April 20, 2022)
  • Privacy 2022: Priorities, Challenges & Opportunities, IAPP (Webinar) (February 24, 2022)
  • What’s Next with Data Privacy and Data Security, OCBA (Webinar) (February 8, 2022)
  • Privacy and Security Compliance for Fintech, Privacy OC (Webinar) (January 27, 2022)
  • Privacy Update, California Financial Services Association (Rancho Mirage, CA) (October 8, 2021)
  • Time for a Data Governance Checkup?  Keeping Your Privacy and Data Security Compliance Program Health, Conference on Consumer Finance Law (Webinar) (July 21, 2021)
  • Best Practices for Vendor Management Under the CCPA in the Debt Collection Space, Conference on Consumer Finance Law Debt Symposium (Webinar) (March 11, 2021)
  • Updates on Legal Defenses Under the CCPA, Privacy OC (Webinar) (February 9, 2021)
  • Keynote Speaker:  Privacy Learnings of 2020 and Challenges for 2021, Privacy OC (Webinar) (January 27, 2021)
  • California Privacy Rights Act, California Financial Services Providers Association (Webinar) (November 16, 2020)
  • California Privacy Rights Act, Short-Term Loan Bar Association (Webinar) (November 13, 2020)
  • California Privacy Rights Act, Privacy OC (October 7, 2020)
  • Class Action Litigation Update: Recent Trends and Developments, American Bar Association, Consumer Financial Services Committee (Webinar) (September 23, 2020)
  • California Consumer Privacy Act, Association of Consumer Vehicle Lessors (Webinar) (September 16, 2020)
  • What Law Firms Need To Know About Complying With The CCPA, Continuing Education of the Bar (March 11, 2020)
  • Overview of CA Consumer Privacy Act, Continuing Education of the Bar (March 6, 2020)
  • Recent Developments in Internet and Privacy Law Affecting California Consumer Financial Service Providers, California Lawyer’s Association, Consumer Financial Services Committee and Internet and Privacy Law Committee (March 3, 2020)
  • What are Reasonable Security Procedures under the California Consumer Privacy Act, Privacy OC (January 28, 2020)
  • California Consumer Privacy Act - 101, Privacy OC (Tustin, CA) (January 28, 2020)
  • California Consumer Privacy Act, California Mortgage Bankers Association Legal Issues Conference (Newport Beach, CA) (December 3, 2019)
  • California Consumer Privacy Act Webinar, California and Nevada Credit Union Leagues (November 22, 2019)
  • California Consumer Privacy Act – Proposed Regulations and Litigation Strategies, American Financial Services Association Working Group Presentation (November 21, 2019)
  • California Consumer Privacy Act, California Financial Services Providers Association (Webinar) (November 13, 2019)
  • California Consumer Privacy Act, Conference on Consumer Finance Law, Texas A&M University School of Law (Fort Worth, TX) (November 8, 2019)
  • “Current Developments in TCPA and CCPA,” California Financial Services Association, (Del Mar, CA) (October 6, 2019)
  • “Consumer Privacy in the New Mobility Ecosystem,” Association of Consumer Vehicle Lessors (September 16, 2019)
  • California Consumer Privacy Act, Southern California Credit Union Real Estate Network (El Segundo, CA) (September 13, 2019)
  • California Consumer Privacy Act - Data Mapping, American Financial Services Association Working Group Presentation (September 5, 2019)
  • California Consumer Privacy Act - Overview, American Financial Services Association Working Group Presentation (July 17, 2019)
  • “How to Build a Cyber-Security Program,” California Financial Services Association, (Anaheim, CA) (June 20, 2019)
  • California Consumer Privacy Act, Southern California Credit Union Real Estate Network (Ontario, CA) (June 11, 2019)
  • California Consumer Privacy Act, American Financial Services Association, Law Committee (Chicago, IL) (May 21, 2019)
  • California Consumer Privacy Act, American Bar Association, Consumer Financial Services Committee (Vancouver, BC) (March 27, 2019)
  • California Consumer Privacy Act, National Reverse Mortgage Lenders Association (Huntington Beach, CA) (March 25, 2019)
  • Updates on the Telephone Consumer Protection Act, California Mortgage Bankers Association, Legal Issues Conference (Orange County, CA) (December 3, 2018)
  • Employment Discrimination Investigation: How to Safeguard Business Against Discrimination Claims, The Knowledge Group (October 3, 2018)
  • Emerging Issues under the Telephone Consumer Protection Act, The Knowledge Group (August 29, 2018)
  • Current Compliance Challenges with the Telephone Consumer Protection Act, Five Star (Dallas, TX) (September 1, 2017)
  • CFPB’s Proposed Arbitration Rule, American Bar Association, Consumer Financial Services Committee (Carlsbad, CA) (January 12, 2017)
  • Update on PHH Corp. v. Consumer Fin. Prot. Bureau, California Mortgage Bankers Association, Legal Issues Conference (Orange County, CA) (December 5, 2016)

Profile insights