Rachel is a Managing Associate specialising in legal innovation, change management and process design/implementation often with an Employment law focus. She is part of the Senior Management Team overseeing the Legal Solutions Centre (LSC) based in Plymouth.

Rachel trained with the firm and qualified into the Employment team. She then made the transition to be one of the technical specialists embedded within the LSC. The LSC provides an essential service to the business helping teams deliver the most cost effective solutions to their clients. The team has grown and developed to over 80 paralegals, chartered legal executives, and management information specialists capable of providing support to teams and direct to clients on an ongoing basis for volume projects including  e-disclosure, high volume commercial disputes or real estate matters and GDPR related contract review and remediation. Rachel has extended the LSC offering to also include an Employment Service using technology solutions to deal with low risk Employment Tribunal claims, data subject access requests and volume settlement agreements.  

Rachel's role has grown to include developing solutions outside of an Employment law sphere and she now works across the business and directly with clients implementing new ways of working whether that is by use of technology, such as HighQ, Kira and Exari, or by looking for process efficiencies and utilising flexible resources.

As an Employment lawyer, Rachel is experienced in dealing with dispute resolution, policy compliance, reviewing terms and conditions of employment and advising on issues arising from business reorganisations. She drafts and negotiates settlement agreements, handles the full range of Employment Tribunal litigation and delivers client training including on Diversity and Inclusion and she also has a specialism advising on business immigration issues.