Katie specialises in technology and data protection work. She works with technology companies, Telcos and household name retailers and her work includes:
- Cyber security – representing clients during investigations, audits and other interactions with the Information Commissioner's Office.
- Complex data privacy projects – including completing DPIAs, issues arising from international transfers of personal data and advising in relation to privacy issues affecting new projects.
- Artificial intelligence – including advising clients on the implementation of AI and privacy implications of AI.
- Technology disputes – exiting IT projects, renegotiation of distressed IT projects, software licencing disputes, disputes relating to IT and outsourcing, telecoms and digital media.
Much of her work is in the technology and retail sectors and is focussed on assisting clients with complex disputes and data breaches involving technology. Katie is part of the Society for Computers and Law's London Committee, completed the Oxford Artificial Intelligence Programme this year and is due to complete the CIPP/E exam later this year.
Examples of experience includes:
- Advising a US based tech company on responding to a data security incident involving the hacking of its customer data bases, including advising in relation to claims from individuals and advising in relation to ongoing regulatory investigation from UK and US regulators
- Advising a national organisation in relation to a potential cybersecurity incident involving the hacking of its CRM system, including liaising with the ICO. The ICO concluded its investigation and determined that no regulatory action was required against my client
- Advising an eCommerce software company in relation to its deployment of tracking technologies, including recommended changes the company needs to make to in relation to (1) its deployment of cookies; and (2) how it contracts with its customers to ensure compliance with GDPR/ PECR
- Advising a telecoms provider in relation to a potential risk of a group litigation, including providing strategic advice on managing this risk
- Advising a global energy provider in relation to a business critical IT dispute, including successfully renegotiating the future scope of work and achieving a settlement of historic issues
- Advising an international tech company in defence in relation to a claim threatened for breach of contract arising from a security incident
- Advising a UK based eCommerce Software and Digital Marketing Agency in relation to the early termination of an IT contract
- Defending a class action pursued by 500+ claimants against a national organisation concerning allegations that its point-of-sale and accounting IT systems suffered from defects
- Advising a FTSE 100 company in relation to pursuing injunctive proceedings.
“When our CRM supplier informed us of a cyber incident, which could have affected our data, last December, my heart sank. The press and internet are full of horror stories and I was worried how this would affect our business. I immediately instigated our cyber incident process by contacting our insurers. They quickly put me in contact with Katie and her team at Womble Bond Dickinson. From the first conversation, my fears were allayed and the experts stepped in. Having a team working with our IT, Supplier and ensuring our data was safe meant I could sleep at night. Although, it was ascertained that no breach had been found, WBD continued to work with cyber experts to make sure that every aspect was covered. Thank you Katie, you made a potentially disastrous and highly stressful situation much easier to deal with. I can’t stress enough how glad I was to have this cover, it really made a world of difference.”