A project manager and legal operations professional, Joseph provides operational and client support for the Medical and Scientific Solutions and Case Management Facility teams at WBD. In the Business Manager role, his responsibilities include oversight of day-to-day operations, evaluating workflows, implementing process efficiencies, and strategic initiatives. With a keen focus on innovation and process improvement, Joseph works collaboratively with clients and firm departments to improve outcomes and enhance value delivery through technology and data analysis.
Joseph holds a Master of Business Administration from Appalachian State University and is a Certified Associate in Project Management ® as well as a Notary Public. He is actively involved in the Corporate Legal Operations Consortium (CLOC) where he serves on the Legal Project Management committee. Prior to joining the firm in 2018 he worked in economic development and operations management.
Any result the Business Manager, lawyer or law firm may have achieved on behalf of clients in other matters does not necessarily indicate similar results can be obtained for other clients.
- Currently providing client support and project management for a global healthcare company in product liability, personal injury, and wrongful death cases.
- Developed processes and workflows to collect patient medical records and prepare organized records sets for use in exposure-related wrongful death claims involving several multinational insurance companies.
- Managed the design and implementation of a secure and user-friendly cloud-based environment for work product generation to meet client-specific needs with respect to efficiency, communication, and best practices for litigation support.