*Ms. Coalson is not licensed to practice law in North Carolina. She is supervised by an attorney licensed to practice law in North Carolina.

Theresa has unmatched experience in the field of legal knowledge management. Theresa Coalson has spent her legal career supporting mass tort and class action litigation for Fortune 500 companies. As Director of Operations to the Case Management Facility (CMF), Theresa helps design, create and implement custom legal knowledge management systems.

With more than three decades of experience, she helped found the CMF and has been an integral part of its evolution since. With a particular focus on legal project management, she implements workflows that save clients time and money. She is battle tested and has experienced “litigation by crisis” first hand; she knows when and how to invest resources in the detailed planning necessary to prevent pitfalls in increasingly complex litigation. Her recent efforts focus on implementing new technology solutions using automation and predictive analytics.

Theresa actively supports her local community and daughter’s school. She is a member of the Surry Community College Paralegal Advisory Committee.


Any result the lawyer or law firm may have achieved on behalf of clients in other matters does not necessarily indicate similar results can be obtained for other clients.

  • Coordinated with clients and technology companies to build and implement customized legal knowledge management systems for products liability, pharmaceutical defense and residential mortgage-backed securities litigation, including reporting requirements for multi-district litigation.
  • Managed thousands of individual cases and millions of documents to support multiple client law firms and governmental reporting requirements. Remains focused on the most cost-effective solutions by implementing process improvement and automated intake and output solutions.
  • Supported a global oil and energy company by implementing processes to effectively assist their law firms in the defense of thousands of individual and multi-plaintiff lawsuits and class actions, including shareholder actions and government investigations arising out of the Gulf Oil Spill.